Refined Reformer — Privacy Policy

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Last updated: September 2026

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Refined Reformer ("we," "us," "our") respects your privacy. This policy explains what personal information we collect, how we use it, and your rights.

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1. Information We Collect

Contact details you provide when booking or purchasing (name, email, phone number).
Payment information, processed and stored by our third-party payment processor (Brandbot/Mariana Tek), not directly by us.
Class attendance and booking history.
Website usage data via cookies or analytics tools. [CONFIRM which analytics/ad pixels are actually installed, e.g. Google Analytics, Meta Pixel, so this section names them accurately]

2. How We Use Your Information

To process bookings, payments, and class credits.
To communicate with you about your account, classes, and studio updates.
To improve our website and services.

3. Third-Party Services
We use third-party providers to run parts of our business, including Brandbot/Mariana Tek for scheduling and payment processing. These providers have their own privacy policies governing how they handle your data.

4. Data Retention
We retain your personal information as long as necessary to provide services and comply with legal obligations. [CONFIRM any specific retention period you want stated]

5. Your Rights
Under Canadian privacy law (PIPEDA), you can request access to, correction of, or deletion of your personal information by contacting info@refinedreformer.com.

6. Cookies
Our website may use cookies to improve your browsing experience. You can disable cookies through your browser settings, though some site features may not function properly as a result.

7. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

8. Contact Us
Questions about this policy: info@refinedreformer.com / (416) 900-0362 / 373 King St W, Toronto, ON M5V 1K1.